doublechin
Support
Need help with doublechin? Send us a note and we will help with account access, pairing, purchases, safety reports, privacy requests, or app issues.
Contact
Email: joshdirga@gmail.com
Typical response time: within 1-2 business days. We aim to review safety, privacy, and deletion-related requests as soon as reasonably possible.
Email supportWhat to include
- The email address you use for doublechin.
- Your device model and iOS version.
- A short description of what happened and any error message you saw.
- For purchase issues, include whether you were using TestFlight or the App Store version.
Common requests
- Account deletion: In the app, open Settings, then Account, then Delete account.
- Block / unpair: In the app, open Settings, then Account, then Block / unpair partner.
- Safety reports: Use the in-app report option or email support with details.
- Purchases: Open Settings and use Restore purchase if your Triple Chin subscription is not reflected.